Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it with tags unworn/unused with no traces of deodorant or perfume items must be shipped within 4 days of return approvalYour responsibility customer covers return shipment costsif requested, customer must provide proof of return delivery To start a return, you can contact us at info@abayavirtue.com for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues

Exceptions / non-returnable items

Purchases made in-person or via another website are final and non refundable. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

Shipping policy

Our goal is to process orders within 1 business day. Then delivery will be according to the method of delivery you select. Most orders will arrive in 2-4 business days.